Training Programme – Hong Kong Young Ambassador Scheme

In the summer holidays, participants will take part in a series of core skills training sessions, acquiring skills such as in-depth guided tour services with our five senses, designing activities, customer service and receiving tourists. Emphasis will be placed on showing participants the hidden gems of Hong Kong and helping them discover different parts of the city. Participants must attain an attendance of 70% or above in order to be appointed as Hong Kong Young Ambassadors.

 

  • Sharings by professionals on topics related to Hong Kong’s tourism development
  • Visits to organisations and attractions that promote Hong Kong’s specialty such as history and heritage, leisure, culture and art, and green tourism
  • Workshops on team-building, customer service, receiving tourists, in-depth guided tours, activity design and Cantonese read aloud skills led by professional trainers
  • The Young Ambassadors of previous years share their experience as “mentors” with the newly-recruited Young Ambassadors

 

The Young Ambassadors will receive advanced training to enhance their service skills during their term of service. The training includes workshops, visits, best practice sharing sessions led by prestigious companies.