Organizers – Hong Kong Young Ambassador Scheme


Organizers :

Tourism Commission ( )


The Hong Kong Federation of Youth Groups (  ︳ )

The Hong Kong Federation of Youth Groups (HKFYG) is the city’s largest youth service organisation. Since its establishment in 1960, the HKFYG has been providing opportunities and facilities for the social, educational, cultural, emotional and physical development of young people. Income is obtained primarily from government subvention, as well as grants from the Community Chest of Hong Kong, the Hong Kong Jockey Club Charities Trust, other trust funds, programme fees, and both private and corporate donations.

The HKFYG, through its youth membership network, provides quality services that address the issues and concerns of young people and promotes healthy all-round development. Over 70 service units organise more than 25,000 activities annually, with attendance to the various programmes now standing at nearly six million a year. 460,000 registered members are engaged through the online platform, and the HKFYG app.


Co-organizer :

Hong Kong Association for Customer Service Excellence ( )

Established in Year 2000, the Hong Kong Association for Customer Service Excellence is a non-profitable professional organisation led by customer service professionals and establishments. In addition to the twelve founding members from leading service organisations, it has over fifty quality companies that share the same vision in fostering service excellence in Hong Kong. They are committed to nurture a service excellence culture and to enhance Hong Kong’s professional status through organising the annual Customer Service Excellence Awards, regular large-scale seminars, forums, training sessions, and company visits to facilitate experience-sharing and exchange best service practices as well as publishing a service guide book for circulation among the wider public.


Organizers:                   Co-organizer: