Organizers :

Tourism Commission ( )

The Hong Kong Federation of Youth Groups (  ︳ )

The Hong Kong Federation of Youth Groups (HKFYG) was founded in 1960 and is now the city’s largest youth service organisation. For the last 56 years, it has been committed to serving the youth of Hong Kong through the provision of a variety of services, activities and programmes, which have an annual attendance of over five million. We encourage youth to reach their fullest potential and with community support, we now have over 70 service units. We also have 12 core services, which include the Youth S.P.O.Ts, M21 Multimedia Services, Employment Services, Youth at Risk Services, Counselling Services, Parenting Services, Leadership Training, Volunteer Services, Education Services, Creativity Education and Youth Exchange, Leisure, Cultural and Sports Services, and Research and Publications. We encourage young people to grow into responsible and dutiful citizens and we now have over 180,000 registered volunteers and 400,000 registered members. We believe that our motto HKFYG • Here for You reaffirms our commitment and dedication to the young people of Hong Kong.

Co-organizer :

Hong Kong Association for Customer Service Excellence ( )

Established in Year 2000, the Hong Kong Association for Customer Service Excellence is a non-profitable professional organisation led by customer service professionals and establishments. In addition to the twelve founding members from leading service organisations, we have over fifty quality companies that share the same vision in fostering service excellence in Hong Kong. We are committed to nurture a service excellence culture and to enhance Hong Kong’s professional status through organising the annual Customer Service Excellence Awards, regular large-scale seminars, forums, training sessions, and company visits to facilitate experience-sharing and exchange best service practices as well as publishing a service guide book for circulation among the wider public.